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SHELL error at program start

After starting EULANDA® a SHELL error message is displayed immediately. The shell is an operating system extension that is installed or updated with the Internet Explorer, among other things. Various functions of this extension can be used to determine the locations for special folders such as "My Documents", "Desktop", "My Pictures", etc.

EULANDA® requires the current shell as it is installed with the Internet Explorer.

The shell is usually only updated by updating the operating system, i.e. by a service pack or hotfix. If this error message is displayed, simply install the required Internet Explorer or install the latest service pack approved for EULANDA®. You can find the current version of Internet Explorer on the Microsoft® homepage.