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General information (in German)

Single Euro Payments Area is a joint project of the EU Commission, the European Central Bank (ECB) and the European Central Bank to create a common single payment area in Europe in which national and cross-border euro payments are processed.

For detailed information, please contact your bank. On the Internet, the page is recommended. EULANDA accepts no liability for the accuracy of the information on SEPA listed there.

What is a direct debit mandate?

The SEPA direct debit mandate gives them the legal legitimacy for direct debiting. A mandate includes both the payer's consent to the collection of the payment and the order to their own bank to redeem the payment.

To participate in this direct debit procedure, you as a company must have a creditor identification number (unique identifier for direct debits from a creditor). You can request these from the Deutsche Bundesbank.

What are the differences between SEPA Direct Debit, SEPA Direct Debit, SEPA Core 1 Direct Debit?

There are three procedures for SEPA direct debits: the SEPA basic direct debit, SEPA company direct debit and the SEPA Core 1 basic direct debit. The SEPA Direct Debit Scheme is open to both consumers and businesses.
The SEPA Direct Debit is intended exclusively for transactions with companies (non-consumers). The company direct debit procedure is an additional offer for companies to facilitate their business transactions. The client must submit the SEPA mandate to his bank for signature.
With the SEPA Core 1 basic direct debit you can reduce your submission deadline to 3 days. This procedure is not supported by all banks. Please ask your bank in advance.

Create a direct debit mandate

To create a new mandate with a unique mandate reference number, select the required customer. In the case of the mandate prefix or mandate reference,"EULANDA-" is placed before the actual number as standard.
The creation of the mandate can be facilitated by entering the bank details with IBAN, BIC and the bank in the customer file under "Advanced". This will then be included in the mandate.

Create new mandate for customers

Activating a mandate

In the menu bar under "File" - "New" you will find the item "Create new SEPA mandate". This mandate is always initially inactive.

Activate Mandate

Required data at a glance

The following table lists the data that you require to activate the mandate.


mandate reference

The number you have assigned uniquely to the customer.

Active" status

When all data is available in the form, you can set the status to"active".


Which direct debit procedure is involved?

SEPA basic direct debit SEPA
company direct debit SEPA
Core 1 basic direct debit


Repeated or one-off debits

Street address


Name of the customer


Customer's address

Country/ Postcode/ City

Customer's address


Outbound customer

Date on which you sent out the SEPA basic mandate for signature

Back. account

Date on which you received the signed mandate

information period


SEPA Direct Debit: 14 days SEPA Direct
Debit: 14 days SEPA Core Direct
Debit: 14 days

The information period specifies when you must send the invoice to the customer before collection, so that the customer can adjust to the account debit and ensure appropriate coverage.


Bank IBANIBAN of the customer
Bank BICBIC of the customer
Bank NameClient's bank

Supported Procedures

EULANDA supports three types of direct debits. The SEPA Direct Debit, SEPA Core 1 Direct Debit and the SEPA Direct Debit. You can select these in the SEPA module under "Type".

Selection of the debit memo type

Customer Data Changes

It is not advisable to enter new customer data, such as the bank details or the company name, in the active mandate. Always create a new mandate with the current customer data. First set the old mandate to "Inactive" and enter the corresponding date in "Canceled on". Create a new mandate as described above. You can only activate these after you have received the signed SEPA basic mandate.